Frequently asked questions.
Frequently asked questions.
We’re here to address any concerns you might have on your path to solar. Here are some common questions. If you don’t find your answers here, we’re a phone call away!
A working solar system is composed of many components that work together to turn sunlight into usable power for your home. When you buy a SunPower® solar system with components that are designed and engineered to work together, you get the confidence of knowing that not only will the system work better together, but also that, should anything go wrong, you have one company, SunPower, backing your entire system – not just a component. If there is an issue, you have just one phone call to make.
While length of coverage is important, it’s even more important to understand the comprehensiveness of the coverage. If something goes wrong with your system, is there one company to contact, or will you have to juggle amongst multiple manufacturer warranties, each of which is responsible for only one component of your system? Can you simply pick up the phone, or are you required to send a request for help to a P. O. Box in a distant location and wait an extended period of time to receive help? Will a representative inspect the system at your home, or will you be expected to ship a faulty component, at your expense? Do you have peace of mind knowing that your system will be fixed at no extra cost to you, or will you be billed for extra charges such as labor or shipping? These are only some of the considerations that SunPower took into account when creating our industry-leading Complete Confidence Warranty.
SunRev was awesome! They made me feel so comfortable throughout the entire solar sales experience. From getting the best product for a great price to the amazing customer service of the whole team, I would recommend them to any homeowner looking to go solar.